Terms of Service.
Who we are: Nela is a personal matchmaking service run by Tarek Sadi, Kopischstr. 1, 10965 Berlin. Contact: hello@meetnela.com.
What we do: we conduct an intake call, review it personally, and propose introductions between members when we believe there is a genuine fit. Once both sides accept, we make the introduction — where you take it from there is up to the two of you. We do not guarantee matches, introductions within any timeframe, or romantic outcomes.
Eligibility: 18+ and based in Berlin. Whatever you’re looking for — something serious, something casual, or you’re still figuring it out — you’re welcome here.
Fees: intake and matching are currently free. An introduction fee is charged when both sides accept it — the exact amount is always communicated to you before you accept. No subscription, no hidden charges.
Your conduct: be honest in the intake, show up when you accept a date, and treat people with respect. What is not allowed: any sexual interest in minors, threats or harassment, non-consensual behaviour, or using the service to commit or facilitate a crime. You must not engage in human trafficking, sex trafficking, or sexual exploitation, or aid, abet, encourage, or facilitate abuse or exploitation. Consensual relationships and preferences between adults are entirely your own business and always welcome. We remove anyone who behaves badly toward matches — one report is enough for us to act. See our Safety and Acceptable Use Policy and Law Enforcement Guidelines.
Photos: send real, recent photos of yourself — no nudity or explicit content, and no images of anyone under 18. We review photos personally, and they are shared only with people we're personally introducing you to — never posted publicly, never put in front of a crowd to browse.
Cancellation: you can leave anytime — email us and we delete your data (see privacy policy). Accepted-and-paid introductions are non-refundable once contact details are exchanged.
Liability: we make introductions; what happens on the date is between two adults. We are liable only for intent and gross negligence, to the extent permitted by German law. German law applies.
Version 2026-08-12.